Thank you for shopping with us. We strive to ensure that your order is processed and delivered safely and efficiently. Please read our Shipping & Delivery Policy carefully.
Order Processing
- All orders are processed after successful payment confirmation.
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During sales, festive seasons, or high-demand periods, processing times may be slightly longer.
Shipping Coverage
We currently ship across India. Delivery availability may vary depending on the serviceability of your location.
Estimated Delivery Time
- Metro Cities: 3-7 Business Days
- Other Cities and Towns: 5-10 Business Days
- Remote Areas: 7-14 Business Days
Delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Promotional offers such as free shipping may be available on selected products or order values.
Order Tracking
Once your order is shipped, you will receive a confirmation message or email containing tracking details (where available). You can use the provided tracking information to monitor your shipment status.
Delivery Attempts
Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.
Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
Delayed Deliveries
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- Natural disasters
- Government restrictions
- High order volumes
We appreciate your patience in such situations.
Damaged Package
If your package appears damaged upon delivery:
1. Take clear photos of the package before opening.
2. Contact our customer support team within 24 hours of receiving the order.
3. Provide your order number and supporting photographs.
We will review the issue and assist you accordingly.
Undelivered Orders
If your order has not arrived within the expected delivery period, please contact our customer support team with your order details. We will coordinate with the courier partner to resolve the issue.